Shipping Policy
Last updated: April 2026
At JL Oro y Estilo LLC, we are committed to processing and shipping your order as efficiently as possible. Please review our shipping policy before placing an order.
1. Shipping Availability
We currently ship within the United States.
At this time, we do not guarantee international shipping unless otherwise stated on the website.
2. Processing Time
Orders are typically processed within 1 to 3 business days, unless otherwise stated on the product page or at checkout.
Processing times may be longer during holidays, promotions, high-volume periods, or for custom items.
3. Delivery Time
Delivery times depend on the shipping method selected and the destination.
Estimated delivery times shown at checkout are estimates only and are not guaranteed.
4. Shipping Rates
Shipping charges are calculated at checkout or according to the shipping methods and promotions available at the time of purchase.
We may offer flat-rate shipping, free shipping promotions, or other shipping options from time to time.
5. Order Tracking
If tracking is available for your shipment, you will receive tracking information by email once your order has been shipped.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping addresses.
7. Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is subject to the carrier’s operations.
We are not responsible for:
- carrier delays
- packages marked as delivered
- lost or stolen packages after delivery
- delays caused by weather, holidays, or events beyond our control
If you experience a delivery issue, please contact the carrier first. You may also contact us and we will do our best to assist you.
8. High-Value Orders
For certain high-value orders, we may require:
- signature confirmation
- additional verification
- special shipping methods for security purposes
9. Shipping Restrictions
We reserve the right to limit or refuse shipment to certain addresses, regions, or orders when necessary for security, fraud prevention, or operational reasons.
10. Contact
JL Oro y Estilo LLC
info@jlgoldstyle.com
+1 (936) 324-7924